Project Description

MAPA One Day Foundation Course

Course Outline

  • Units I-VI Deceleration and Prevention Strategies
  • Unit VII Decision Making and Behavioural Risk
  • Unit VIII  Using Disengagement Skills
  • Unit X Post Crisis

Please note that this course does not cover Unit 9 – Physical Interventions — Holding Skills.

Units I-VI Deceleration and Prevention Strategies

Define workplace aggression and violence and describe the responsibilities of employers and employees.

  1. Describe the typical behavioural responses associated with the development of a crisis and choose an appropriate
    intervention for each level of behaviour.
  2. Describe elements of good interpersonal behaviour and demonstrate how non-verbal strategies can be used to
    decelerate behavioural responses associated with a crisis.
  3. Describe typical verbal behaviour associated with crisis situations and demonstrate the use of verbal deceleration and
    de-escalation techniques.
  4. Explain the importance of effective listening and identify a key approaches associated with empathic listening.
  5. Identify precipitating factors for crisis behaviour and explain how these impact on staff and service users.
  6. Explain how the continued importance of professional values ensures the Care, Welfare, Safety and Security of all those
    involved in crisis situation.

    Unit VII Decision Making and Behavioural Risk

  7. Explain the importance of providing person-centred pro-active services.
  8. Describe the principles of risk assessment and risk reduction and demonstrate how to undertake a behavioural risk
    assessment.
  9. Provide a legal and professional rationale for decision making and give justification for actions made in relation to risk
    behaviour included the use of physical interventions.
  10. Explain how the continued importance of professional values ensures the Care, Welfare, Safety and Security of all those
    involved in crisis situation.

    Unit VIII – Using Disengagement Skills

  11. Demonstrate the ability to respond to risk behaviour using non-verbal, verbal and physical approaches appropriate to the
    person, situation and level of risk.
  12. Demonstrate the use of physical interventions that are consistent with a set of physiological principles.
  13. List the risks associated with the use of physical interventions.
  14. Describe the warning signs associated with the adverse impact of physical interventions and identify the necessary
    corrective actions to minimise harm.
  15. Explain how the continued importance of professional values ensures the Care, Welfare, Safety and Security of all those
    involved in crisis situation.

    Unit X Post Crisis

  16. Describe the potential impact crisis situations have on staff and service users.
  17. Use a post crisis model for action that will help bring about necessary closure, debriefing and the re-establishment of a positive and productive relationship with the individuals involved.
  18. Describe the importance of recording and reporting and list the key information that should be documented and
    reported following a crisis event.
  19. Explain how the continued importance of professional values ensures the Care, Welfare, Safety and Security of all those
    involved in crisis situation

Please note that this course does not cover Unit 9 – Physical Interventions — Holding Skills.

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