Project Description

The purpose of this award is to equip the learner with the relevant knowledge, skill and competence to communicate verbally and non-verbally in a comprehensive range of everyday tasks and in work-related tasks independently and/or in a supervisory capacity.

Learning Outcomes:

  • Critique current issues in communications and information technology, to include digital and mobile technology, the internet, and the policies and
    principles relevant to a vocational area
  • Evaluate in practical terms the elements of legislation that must be observed in a personal and or work context, to include health, safety and welfare at work and communications-related legislation, and the responsibilities that apply when working in a supervisory capacity
  • Assess the impact of non-verbal communication and of the physical environment in everyday human interaction
  • Construct non-verbal and visual messages, aids, images and environments that promote interpersonal communication, to include presentation aids,
    handouts, physical arrangement of meeting rooms
  • Utilise listening skills in a variety of roles and contexts, to include note-taking, receiving messages, taking minutes, reporting, summarising, paraphrasing
  • Participate in formal and informal working groups, to include leading or facilitating, note-taking, summarising discussion, agreeing outcomes and
    action points
  • Use reading techniques to include skimming, scanning, reading for detail, for overview and analysing on a range of written material, including
    media texts, official documents, business communications, literary texts and technical and or vocational material
  • Use drafting, editing and proofreading skills and the correct conventions of language usage including spelling, punctuation and syntax to produce formal
    written communications relevant to a particular vocational area, to include reports, correspondence, faxes, memos, minutes
  • Use research skills to investigate relevant topics, to include use of effective study skills, research methodologies and enquiry techniques
  • Demonstrate vocal and interactive skills in personal and professional contexts, including an oral presentation, discussion, debate, meeting, interview
    and or job seeking skills and for the purposes of persuading, informing, advocating, regulating
  • Work independently and or in a supervisory capacity, displaying qualities such as assertiveness, self confidence, tact, diplomacy, empathy and patience

Preferred Entry Level:  Relevant work/life experiences, QQI level 5 equivalent or Leaving Certificate.

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