Learner Services

/Learner Services
Learner Services2018-11-13T09:32:47+00:00

CTEC is a Learner-Focused Organisation

Our tutors and staff are here to support you in your studies wherever possible. We always welcome feedback and suggestions for improvement from our students and regularly evaluate all our programmes.

We are pleased to offer the following facilities and services to all course participants.

Learner Handbook

Quality Assured Learning

As part of our agreed Quality Assurance procedures with QQI, we have developed a Quality Assurance Manual that includes a range of policies that will ensure a learner centred environment that meets the requirements of all awarding bodies that we engage with.   Policies include:

  • Corporate Governance & Management

  • Communications

  • Equality

  • Staff Recruitment & Development

  • Access, Transfer and Progression

  • Programme Development, Delivery & Review

  • Protection for Enrolled Learners

  • Fair and Consistent Assessment of Learners

  • Environmental Sustainability 

  • Customer Service

  • Data Management

quality assurance manual

Downloads

Learner Handbook
quality assurance manual

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