CTEC is a Learner-Focused Organisation
Our tutors and staff are here to support you in your studies wherever possible. We always welcome feedback and suggestions for improvement from our students and regularly evaluate all our programmes.
We are pleased to offer the following facilities and services to all course participants.
Quality Assured Learning
As part of our agreed Quality Assurance procedures with QQI, we have developed a Quality Assurance Manual that includes a range of policies that will ensure a learner centred environment that meets the requirements of all awarding bodies that we engage with. Policies include:
Corporate Governance & Management
Communications
Equality
Staff Recruitment & Development
Access, Transfer and Progression
Programme Development, Delivery & Review
Protection for Enrolled Learners
Fair and Consistent Assessment of Learners
Environmental Sustainability
Customer Service
Data Management
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